OUR TERMS OF SERVICE

Terms of Payment: The design fee is usually due in full to
begin development of your website unless an alternative contract or proposal
specifies a different amount. You agree to follow our payment schedule.

Recurring Charges: These payment obligations cover hosting
and support as specific in your contract or proposal. Your account will be
automatically billed on the fee structure monthly unless you give Concrete Web
Design a written five (5) day notice to change your method of payment or cancel
services.

Cancellations: If web development and services has begun
then the design fee is nonrefundable. We reserve the right to offer partial
refunds depending on circumstances at our sole discretion. You have the right
to modify, reject, cancel, or stop any and all plans or work in progress.
However, you agree to reimburse us for all costs and expenses we incurred prior
to your changes in instructions, and which relate to non-cancelable
commitments, and to defend, indemnify and hold us harmless for any liability
relating to such action. We agree to use or best efforts to minimize such costs
and expenses.

Hosting Transfer: If you wish to
cancel your service and transfer your hosting to another provider, Concrete Web
Design will email your site code to you within fifteen (15) business days.
Concrete Web Design cannot guarantee the elements of the site will work on
another server.

Mutual Cooperation: We agree to use our best efforts to
fulfill and exceed your expectation on the deliverable goods included in your
contract or proposal. You agree to aid us in doing so by making available to us
the needed information pertaining to your website and to cooperate with us in
expediting the work.

Governing Law: The contract or proposal shall be governed
and constructed in accordance with the laws of the State of Oregon.

Representation and Warranties: The parties each individually
represent and warrant that each has full power and authority to enter into an
agreement and to perform all of their obligations hereunder without violating
the legal or equitable rights of any third party.