Frequently Asked Questions

When can I contact my designer?

All of our designers are at the office during normal business hours. These hours are from 9:00 am to 5:00 pm PST. However, all our designers do have access to their email 24/7 so if there is an emergency update that is needed, you can still get a hold of them on the weekends.

Can I update my website myself?

Absolutely! We can build an easy to use front-end for you to log into and make changes at your convenience. If you are comfortable with uploading pictures and writing emails, then you will have no problem with our front-end editor.

Can visitors view my website from their phone?

Every website is designed to be mobile friendly. What does that mean? It means that your website can be viewed on ANY screen. We make sure your visitors, no matter where they are, can find and view your website. It is a Google requirement for better placement in search results pages.

How long does it take to get a website built?

It really depends on the content that you currently have. If you are updating an existing website, then it could take up to 3 weeks. If you have no content at all then it can take a little longer for our writing assistants to learn about your company and draft content for your approval.

We are here to help you establish an online presence with a well-built website. Building it right is our main focus.

How much traffic will my new website get?

I'm starting fresh and have no online presence for the business...

At first, not a lot. Since the website will be new to the internet, we have a fairly extensive SEO checklist to help Google and other search engines get to know your company. Once we have established your presence online you will begin to see new visitors. We provide a monthly analytic report that gives you data on the quantity of visitors along with some other useful facts about your demographic.

I'm updating our current website...

If you already have a website then that’s fantastic!You have the traffic already and with our SEO checklist you can expect even more visitors to find your website.

What is Search Engine Optimization (SEO)?

Search Engine Optimization is how your website communicates with search engines like Google, Bing, Yahoo, etc. There are very precise tools and strategies for communicating with the search engines. A website that hasn't been optimized will simply rank lower than websites that are. This is can negatively impact your website if you are trying to increase traffic.

Can I cancel at anytime?

Yes you can. We are confident that you will enjoy working with our team and take advantage of our full-service business solutions.

If you are unsure about building a long-term working relationship with us, we recommend trying our free to get familiar with us and our process..

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